# Ospitality
> Ospitality is the operating system for the hospitality industry — an AI-powered platform connecting hospitality businesses with verified suppliers, curated product catalogs, and voice-based staff training. Currently focused on the UK market, with Qatar as the next expansion.

Ospitality serves independent restaurants, hotels, bars, cafes, and hospitality groups. It functions like an Amazon for hospitality procurement combined with a Canva-style empowerment tool for operators who lack the resources of large hotel chains. The platform has two primary user types: hospitality business owners seeking suppliers and operational intelligence, and hospitality workers building their skills and career profile.

The AI assistant understands the full hospitality supply chain — from food and beverage products to kitchen equipment, cleaning supplies, uniforms, and technology. It can answer questions about UK food regulations, allergen labelling, licensing requirements, menu costing, and supplier sourcing. It uses real-time web search for market intelligence and regulatory queries.

Key concepts:
- Supplier vs Brand: Suppliers are the companies that sell and distribute products. Brands are the product manufacturers or marque owners. A single brand's products may be available through multiple suppliers.
- UK Focus: All supplier data, regulatory guidance, and pricing is UK-centric. The platform uses GBP and references UK food standards (FSA), licensing law (Licensing Act 2003), and allergen regulations (UK FIC).
- Credits System: Users spend credits per AI query. Credits are purchased in bundles. Designed to be cost-effective for independent operators.
- Voice Training: Staff training uses OpenAI's Realtime API with WebRTC for natural voice conversations — no typing required. Lessons simulate real guest interactions.

## Core Platform
- [AI Chat Assistant](https://ospitality.app/): Conversational AI for hospitality operators — ask about suppliers, products, regulations, menu costing, and industry insights. Supports multi-country context (UK, Qatar, and more).
- [Brand Directory](https://ospitality.app/brands): Profiles of hospitality brands with product lines, trade show presence, and supplier relationships.
- [Supplier Directory](https://ospitality.app/suppliers): Verified UK hospitality suppliers across food & beverage, equipment, consumables, and services — with product listings and contact details.
- [Product Catalog](https://ospitality.app/products): Hospitality products with specifications, pricing, and supplier links. Searchable by category, brand, and supplier.

## Staff Training
- [Training Hub](https://ospitality.app/training): AI-powered voice training for hospitality staff — interactive conversation scenarios, skill badges, and verified CVs.
- [Guest Scenarios](https://ospitality.app/training/guest-scenarios): Real-world customer service simulations — handling complaints, upselling, dietary requests, and VIP service.
- [Food & Beverage Training](https://ospitality.app/training/food-and-beverage): Wine service, menu knowledge, allergen awareness, and food safety.
- [Compliance & Licensing](https://ospitality.app/training/compliance): UK licensing law, food hygiene regulations, health and safety for hospitality venues.
- [Leadership & Management](https://ospitality.app/training/leadership): Team management, shift planning, and operational leadership for hospitality managers.

## Optional
- [Sitemap Index](https://ospitality.app/sitemap.xml): Full sitemap index linking to brand, supplier, product, and training sub-sitemaps.
- [Brand Sitemap](https://ospitality.app/sitemap-brands.xml): All indexed brand profile pages.
- [Supplier Sitemap](https://ospitality.app/sitemap-suppliers.xml): All indexed supplier profile pages.
- [Training Sitemap](https://ospitality.app/sitemap-training.xml): All indexed training category and course pages.