Food & Beverage Service

8 courses

Your first lesson in every course is free.

2 Qatar courses

Recommended for Qatar

Ramadan & Iftar Service Excellence

Master the art of Ramadan hospitality — from iftar buffet management and suhoor service to understanding fasting etiquette and creating memorable Ramadan dining experiences.

intermediate5 lessons1 free43 minEnglish + Arabic + Russian + French + Mandarin

Recommended for Qatar

Majlis & Arabic Coffee Service

Learn the centuries-old traditions of Arabic coffee (gahwa) service, majlis etiquette, and Gulf hospitality customs that define world-class service in the Middle East.

intermediate5 lessons1 free43 minEnglish + Arabic + Russian + French + Mandarin

F&B Service Fundamentals

This course provides a comprehensive introduction to the essential skills and knowledge required for exceptional food and beverage service. It covers everything from pre-service preparation and guest greeting to order taking, service etiquette, and payment processing. This is the perfect starting point for new team members or a great refresher for experienced professionals.

intermediate6 lessons1 free53 minEnglish + Arabic + Russian + French + Mandarin

Bar and Beverage Service

This course is designed to equip bartenders and beverage servers with the skills to deliver a top-tier bar experience. It covers everything from bar setup and mixology basics to advanced upselling techniques and responsible alcohol service. Participants will learn to create a welcoming atmosphere and handle common bar service scenarios with confidence.

intermediate6 lessons1 free53 minEnglish + Arabic + Russian + French + Mandarin

In-Room Dining and Private Service

This course focuses on the unique challenges and opportunities of providing food and beverage service in a guest's private space. It covers the complete in-room dining process, from taking accurate orders over the phone to delivering a flawless dining experience. The course also touches on private dining for VIPs and special occasions.

intermediate5 lessons1 free43 minEnglish + Arabic + Russian + French + Mandarin

Banqueting and Event Service

This course is designed for staff involved in the service of banquets, conferences, and other large-scale events. It covers the entire event service lifecycle, from pre-event setup and briefing to synchronized service and post-event breakdown. Participants will learn to work as a team to deliver seamless service to large groups.

intermediate7 lessons1 free58 minEnglish + Arabic + Russian + French + Mandarin

Advanced Wine Service and Sales

This advanced course is for team members looking to elevate their wine knowledge and sales skills. It covers wine regions, grape varietals, food and wine pairing, and the art of tableside wine presentation. Participants will gain the confidence to recommend and sell wine with authority, significantly enhancing the guest experience and restaurant revenue.

intermediate7 lessons1 free58 minEnglish + Arabic + Russian + French + Mandarin

Allergen Awareness and Complaint Handling

This critical course equips F&B professionals with the knowledge and skills to handle two of the most important aspects of guest service: food allergies and complaints. It covers the 14 major allergens, cross-contamination prevention, and the correct procedure for handling an allergic reaction. The course also provides a framework for effective complaint resolution, turning dissatisfied guests into loyal customers.

intermediate7 lessons1 free58 min